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Concierge - Volunteer Services

This job posting is no longer active.

Job ID: 35513
Location: Vancouver, WA
Work Type: Part Time
Shift: Variable
Shift Length: 8 Hours
FTE: 0.60
Benefit Eligibility: Part-time benefits

Job Description

Description

PeaceHealth is seeking a Concierge - Volunteer Services for a Part Time, 0.60 FTE, Variable position.  

This position is every Friday, Saturday and Sunday. Shift is working 1200-2030.

Hourly compensation starts at $15.00, more depending on experience.

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.

This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

JOB SUMMARY

Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.

ESSENTIAL FUNCTIONS

  • Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.
  • Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.
  • Give clear directions to persons and/or provide escort services to the desired location.
  • Identify, issue proper ID, and direct vendors with appointments to the proper location.
  • Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.
  • Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.
  • Call Environmental Services and/or other various departments for assistance when necessary.
  • Perform other related duties as may be assigned.

QUALIFICATIONS

EDUCATION:

  • High school diploma or equivalent preferred.

EXPERIENCE/TRAINING:

  • No previous experience required.
  • Customer service, concierge or related experience preferred.

OTHER SKILLS:

  • Excellent customer service and communication skills.
  • Ability to give clear, concise directions.
  • Ability to work independently or as part of a team.
  • Basic computer skills are required.

Southwest Medical Center:

  • Essential functions may include, but are not limited to:
  • Measuring temperature of caregivers, providers, patients, vendors, and visitors.
  • Documentation and logging of data in a computerized tracking system.

SOUTHWEST PHYSICAL/COGNITIVE REQUIREMENTS:

  • Work requires fairly light physical exertion.
  • Ability to occasionally lift objects weighing 30 lbs. or less.
  • Work is performed under normal working conditions with adequate lighting and ventilation.
  • Job duties frequently require intense concentration and attention to detail (34-65% of work time).

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.  

For full consideration of your skills and abilities, please attach a current resume with your application.  EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

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