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Education Program Coordinator - Talent Development (Hybrid remote/onsite)

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Job ID: 34903
Location: Bellingham, WA
Work Type: Full Time
Shift: Day
Shift Length: 8 Hours
FTE: 1.00
Benefit Eligibility: Full-time benefits

Job Description

Description

PeaceHealth is seeking an Education Program Coordinator on the Talent Development Support Services team. 

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.

**Hybrid remote/onsite position. The Program Coordinator will live within commuting distance of Bellingham, WA by start date. 

JOB SUMMARY

Plans, organizes and coordinates the administrative delivery of a variety of educational programs to meet system and network training needs. Serves as education coordinator for system implementations, special projects, team processes and competency assessment. Manages the communication and coordination of training. Documents training programs and caregiver completion/competency validation in the LMS and trains others to do so. May also design and/or deliver training.

ESSENTIAL FUNCTIONS

  • Works with other Learning Functions to ensure access to training resources, programs. Assesses training needs of the network and recommends resources and education plans.
  • Coordinates multiple and complex education programs and trainings to meet the needs of network and system departments. May include coordination of vendor supplied training.
  • Works with Talent Development, network Learning Functions, other system departments and operational leaders to ensure caregiver, provider and leader access to training resources.
  • Designs or facilitates programs to ensure caregivers are oriented to their positions.
  • Manage and coordinate training logistics and program resources for Learning Functions teams within their network and communities. Supports and orders supplies for the Learning Functions Resources; and coordinates book checkout management.
  • Participates on system standardization projects or curriculum design teams.
  • Guides internal customers in the optimal LMS set up to accomplish their training project goals and makes recommendations related to the options and suitable learning solutions within the LMS.
  • Ensures delivery of educational programs meet PeaceHealth training standards, processes, and templates. Measures and compares results to desired outcomes and objectives. Monitors and measures customer satisfaction provided through appropriate mechanisms to evaluate and implement improvements as needed.
  • Documents training in PeaceHealth’s Learning Management System using standardized templates, forms and agreements.
  • Sets up, completes attendance cycle (enrollment, notification, transfer, attendance) and manages classroom and virtual training in PeaceHealth’s Learning Management System (LMS).
  • Assesses caregiver and leadership satisfaction and evaluates organizational impact and value.
  • Conducts ongoing LMS data audits; exports, sorts and presents reports to share with stakeholders to inform decisions about instructional strategies, support needs, and planning.
  • Coordinates new caregiver orientation for all Learning Functions. Participates in process improvement to ensure new caregivers feel welcomed and prepared for their PeaceHealth journey.
  • Performs other duties as assigned.

QUALIFICATIONS

EDUCATION:

  • Associates degree, or combination of education and experience that provides the caregiver with the requisite knowledge, skills and abilities to perform the job.

EXPERIENCE/TRAINING:

  • Minimum of two years’ experience in program coordination and customer service experience with web-based and other educational technologies or training systems strongly preferred.
  • Training or experience with adult learning and/or instructional design.


OTHER SKILLS:

  • Proficiency with MS Office applications and a variety of education technology methodologies.
  • Additional training or certification desired in areas such as human performance technology, improvement, or management; process improvement; adult learning; instructional design; competency models; data collection and analysis tools; and customer needs assessments.

PHYSICAL /COGNITIVE REQUIREMENTS:

  • Work requires moderate physical exertion from 34 to 65% of the time.
  • Ability to lift objects weighing 30 lbs. or less.
  • Job duties frequently require intense concentration and attention to detail (34-65% of work time).

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.  

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

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