Patient Access Representative - Admitting

Job Description

Description

PeaceHealth is seeking a Patient Access Representative - Admitting for a Full Time, 1.00 FTE, Day position. Hourly compensation starts at $19.44, more depending on experience.

*Hiring Bonus and Relocation Assistance May Be Available*

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.

This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

DETAILS OF THE POSITION:

• Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
• Collects patient balances, co-payment, co-insurance, or other payment types.
• Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
• Responds to customer’s inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules which may include reminder calls and calling all referrals.
• May transport patients utilizing escort or wheeled transport equipment.

WHAT YOU BRING:

• One year of medical office or related customer service experience required.
• Must be able to manage conflict effectively and professionally.
  
• Excellent time management skills, with an emphasis on meeting time sensitive deadlines.
• Good customer service skills and good interpersonal skills.
• For PFS Admitting Department, some positions are designated as floating between locations.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.