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Clinic Leadership Educator - Ambulatory Education

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Job ID: 47881
Location: Bellingham, WA
Work Type: Full Time
Shift: Day
Shift Length: 8 Hours
FTE: 1.00
Benefit Eligibility: Full-time benefits

Job Description


PeaceHealth is seeking a Clinic Leadership Educator - Ambulatory Education for a Full Time, 1.00 FTE, Day position. Hourly compensation is $29.48 – $44.22; hiring rate dependent on qualifications, professional experience, and/or work location.

Spotlight on Bellingham, WA: CultureHQ.com - A Better Workplace Community

Bellingham, WA is the perfect blend of endless outdoor recreation, urban living, strong schools, great shopping & cuisine, and so much more! These amenities are surrounded by incredible scenery, from the sea to the mountains and the rainforest, making this community an amazing place to live. Acclaimed for its small-city flavor and the home of Western Washington University, Whatcom Community College and Bellingham Technical College, Bellingham has a robust art, music and cultural scene while boasting 65 miles of inner-urban trails to explore, pristine lakes, forests, saltwater beaches, and snow-covered peaks - there are unlimited opportunities for breathtaking hikes, relaxing camping trips, water activities, bird watching, snow sports, and scenic drives! 

Coordinates and delivers education for the outpatient clinic supervisor and manager roles, based on defined compliance requirements, caregiver knowledge gaps, supporting quality improvement, workflows and processes.

Integrates the learning needs of participants into instruction process.

Assesses leadership knowledge, skill and satisfaction. Works with the leadership team to evaluate impact and identify strategies for improvement.

Details of the position:

  • Primary contact for education needs for the outpatient operations leaders (focused on Clinic Supervisor and Clinic Manager roles).
  • Incorporates adult learning principles and contemporary teaching strategies into class or online presentations and trainings.
  • Creates role specific onboarding training and education pathways consisting of competency development and validation, professional development and support tools
  • Develops education plans to ensure the applicable disciplines across the service line achieve competency in strategic domains such as; financial and quality metrics, patient care, operation performance and service excellence.
  • Creates measures of caregiver proficiency/competence and documentation of training including quality assurance and follow-up activities.
  • Evaluates, revises and documents improvements to current training program
  • Defines education plans ensuring effective utilization of the on-line learning system courses and materials for both program specific mandatory education and on-going caregiver learning.
  • Updates and maintains appropriate educational materials, job aids, and documentation procedures using standardized tools and templates.
  • Assesses gaps in knowledge, skills and abilities and provides discipline specific training solutions. Working with clinic leaders, mentors caregivers to improve knowledge skill and abilities. Create and offer professional development opportunities.
  • Uses standard templates, tools, and processes in training delivery, competency validation and documentation.
  • Documents attendance and/or validates proficiency and competency towards educational goals and objectives in learning management system as appropriate.
  • Assesses caregiver satisfaction and evaluate training effectiveness.
  • Performs other duties as assigned.

What you bring:

  • Bachelor’s degree in related field or a combination of education and experience that provides the caregiver with the requisite knowledge, skills and abilities to perform the job required.
  • Additional training and certifications in adult learning or education preferred.
  • Clinic and/or clinical operations experience required.
  • Two years training experience, in healthcare, or secondary academia preferred.
  • Experience with learning management systems preferred.
  • Experience with adult learning principles, training delivery and classroom management
  • Strong problem solving, decision making, team building, process improvement, leadership and time management skills required.
  • Excellent interpersonal and communication skills, both written and verbal
  • Proficient in the use of computers including MS Office applications.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits and expanded EAP and mental health program.

For a full description of the position, or for questions, contact Purneet, [email protected]

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

Must be fully vaccinated or exempted for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due medical/religious reasons.

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