Patient Access Representative - Gastroenterology

Job Description

Description

PeaceHealth is seeking a Patient Access Representative - Gastroenterology for a Per Diem/Relief, 0.000001 FTE, Variable position. 

Hourly compensation is $18.49 – $31.11; hiring rate dependent on qualifications, professional experience, work location, and/or terms of the Collective Bargaining Agreement.

This position is part of a team that participates in rotating weekends and evening shift coverage and also covers day/evening shifts and variable shift lengths to ensure appropriate staffing.

Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.

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Details of the Position

• Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
• Collects patient balances, co-payment, co-insurance, or other payment types.
• Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
• Responds to customer’s inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules which may include reminder calls and calling all referrals.
• May transport patients utilizing escort or wheeled transport equipment.
• Performs other duties as assigned.

What You Bring

• One year of medical office or related customer service experience required.
• Strong background in customer service may be considered in lieu of medical office or related experience.

This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

For a full description of the position or for questions, contact [email protected] 

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

Must be fully vaccinated or exempted for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due medical/religious reasons.