Patient Access Representative - Clinical Union Float Pool

Job Description

Description

PeaceHealth is seeking a Patient Access Representative - Clinical Union Float Pool for a Full Time, 1.00 FTE, Variable position. Hourly compensation is $18.49 – $31.11; hiring rate dependent on qualifications, professional experience, work location, and/or terms of the Collective Bargaining Agreement.

*Hiring Bonus & Relocation Assistance May Be Available"

DETAILS OF THE POSITION:

• Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
• Collects patient balances, co-payment, co-insurance, or other payment types.
• Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
• Responds to customer’s inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules which may include reminder calls and calling all referrals.
• May transport patients utilizing escort or wheeled transport equipment.

WHAT YOU BRING:

• High School diploma or equivalent preferred.
• One year of medical office or related customer service experience required.
• Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding preferred.
• Knowledge of insurance process and regulations preferred.
• Experience with Microsoft Office applications, including Word, Excel and Outlook preferred.
• Must be able to manage conflict effectively and professionally.
• Excellent time management skills, with an emphasis on meeting time sensitive deadlines.
• Good customer service skills and good interpersonal skills.
• Strong background in customer service may be considered in lieu of medical office or related experience.
• May be required to assist with scheduling for other imaging services and/or ancillary services.

This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.