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Program Manager Value-Based Care Analytics

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Job ID: 76130
Location: Vancouver, WA
Work Type: Full Time
Shift: Day
Shift Length: 8 Hours
FTE: 1.00
Benefit Eligibility: Full-time benefits

Job Description

Description

**Remote position with occasional travel to PeaceHealth locations**

PeaceHealth is seeking a Program Manager Value-Based Care Analytics for a Full Time, 1.00 FTE, Day position. 

The general salary range for this job opening at PeaceHealth is $48.66 – $73.00. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective bargaining agreement, education, training, work experience, seniority, work performance, etc.

Job Summary

Provides oversight and management of data strategy, report development, Business Intelligence (BI) tool administration and data warehouse development for PeaceHealth Value Based Care Programs. Manages the design, structure, development and planning within scope of direction to support the Value Based Care strategy for the organization. This position provides support by managing the integration of internal and external data from various sources and conducts audits to ensure quality, completeness, consistency, and timeliness of data sources. Responsible for operational performance, quality, service environment and regulatory compliance. Manages, controls and is accountable for ensuring the effective delivery of analytic services, managing priorities, leading continuous improvement initiatives, and ensuring project coordination and timely deliverables. Ensures that the use of business intelligence applications enhances business decision making capabilities, implements tools and strategies to translate raw data into valuable business insights, to initiate, monitor, and maintain open data requests to ensure requests are completed on time. This position generates standard reporting and insightful analysis relating to payer and network initiatives.

Essential Functions

  • Provides analytics leadership to the Value Based Care (VBC) and Contracting teams to support the overall business and drive continuous improvement around Value Based Care analytic capabilities. Communicates VBC strategic goals and initiatives for the teams and promotes team building and work to provide growth opportunities for staff.
  • Integrates data from internal and external data sources or functional areas, ensures data accuracy and integrity, and updates data as needed. Develop a thorough understanding of data sources used within the department, including how the data is obtained/stored, appropriate use for the data from different information sources, complexities involved with certain types of data, and how to validate different types of data.
  • Manages the incoming and outgoing data from payers and external entities as necessary. Conducts data audits to ensure quality, completeness, consistency, and timeliness of data. Identifies and addresses data quality issues with the necessary stakeholders.
  • Data acquisition, data analysis, report development, data monitoring, and maintenance of quality and utilization data from both internal and external sources. Reconciles external data with CIN sources and work to resolve any discrepancies. Generate standard weekly/quarterly/monthly reports as assigned and provide accurate, timely and insightful analysis in response to ad hoc management requests and issues. Proactively work cross-functionally within the CIN analytic team to meet organizational objectives.
  • Works closely across the organization to provide timely support to customers and key stakeholders to understand information needs, business processes, and expected outcomes. Works with other Clinically Integrated Network, Value Based Care and other teams to turn data into critical information and knowledge that can be used to make sound business and clinical decisions.
  • Manages daily function of assigned areas, ensure continuity of services, and prepares long and short-range goals for application/tool selection, systems development and acquisition of resources to meet VBC objectives. Ensures quality of services provided, develops and implements policies and procedures for assigned area.
  • Provides day-to-day liaison to VBC analytics vendor, TSP and operations.
  • Serves as primary contact with outside vendors to coordinate upgrades, resolve ongoing issues, and contracting when needed.
  • Detail oriented with experience in problem solving and actionizing raw data and analytics.
  • Performs other duties as assigned.

Qualifications

Education

  • Bachelor's Degree: Analytics. or healthcare/business related field or equivalent knowledge and skills obtained through a combination of education and professional experience that provides the caregiver with the requisite knowledge, skills and abilities to successfully perform the job. (Required)
  • Master's Degree: Healthcare Administration. or computer science, data management, statistics. (Preferred)

Experience

  • Minimum of 5 years relevant experience which includes, project/program management, change management or equivalent education/experience, experience consulting with senior management on a wide array of initiatives, experience navigating large, complex organization with multiple business or service lines, healthcare and/or multi-site organizational experience is a plus. (Required)
  • Excel, R and SQL; familiarity with business intelligence tools (e.g. Tableau, SAS). (Preferred) 
  • Industry experience in data analysis and reporting, and actionable communication. (Preferred)
  • Experience in market research, contracting, and project management. (Preferred)

Credentials

  • Certified Professional in Healthcare Quality. (Preferred)

Skills

  • Excellent knowledge of drivers of national quality requirements including but not limited to CMS, AHRQ, DNV/TJC, and State Hospital Associations (Required)
  • Expert Knowledge in Quality, Measurement and Data Visualization Tools (i.e. Tableau) (Required)
  • Excellent leadership skills in the areas of expertise, including project management, communication and prioritization (Required)
  • Excellent statistical, analytical, and presentation skills (Required)
  • Excellent verbal and written communication skills (Required)
  • Strong organizational skills with ability to manage multiple priorities, projects and display flexibility in a fast paced and changing work environment (Required)
  • Proficiency in Microsoft Office programs, including Microsoft Teams (Required)

Department / Location Specific Notes

  • Remote

Working Conditions

Lifting

  • Consistently operates computer and other office equipment.
  • Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Sedentary work.

Environmental Conditions

  • Predominantly operates in an office environment.

Mental/Visual

  • Ability to communicate and exchange accurate information.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.

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