Leave of Absence Consultant Sr. - Remote

Job Description

Description

PeaceHealth is seeking a Leave of Absence Consultant Sr. for a Full Time, 1.00 FTE, Day position. The general salary range for this job opening at PeaceHealth is $40.22 – $60.34. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective bargaining agreement, education, training, work experience, seniority, work performance, etc.

This is a remote role however the incumbent must reside in OR, WA, AK or TX by date of hire. 

Job Summary

Leads multi-disciplinary project teams and develops program initiatives for Rewards COE Leave of Absence (LOA) program with cross-functional partners. Performs ongoing review of business needs, trends and continuous exploration of data, technologies and practices that help drive effective decision making within LOA programs. Responsible for ensuring programs are compliant with all legal and regulatory requirements.Provides analysis and expert consultation to leadership on leave of absence program. Creates progressive and innovative solutions for a variety of complex issues and projects involving the design, education, delivery, ongoing management, and communication of the full spectrum of caregiver LOAs.

Essential Functions

• Serves as the internal leave of absence subject matter expert (SME), designing, supporting, and educating the interpretation and consistent application of PeaceHealth policies and disability benefits.

• Develops and/or delivers education and information to ensure our leaders, caregivers, and HR Service Center understands our leave of absence programs, policies, systems, and processes.

• Coordinates and problem solves with caregivers, leaders, and third-party vendors to resolve escalated, complex leave of absence issues and questions.

• Tracks and researches leave utilization and trends. Supports leave metrics and dashboard reports for leadership on a recurring basis.

• Leads relationship with third party vendor(s) to ensure that agreed upon service levels are met and any caregiver issues are promptly addressed. Establishes and maintains accuracy for benefit policies, ensures a high level of customer service and timeliness, and monitors service level agreements to ensure compliance with negotiated terms and conditions.

• Leads compliance updates and identifies process improvement recommendations for leave related opportunities and impacts.

• Delivers written and verbal communications demonstrating skills within de-escalation, issue resolution, empathy, and concise, relevant fact summaries to manage service escalations.

• Ensures data integrity by conducting regular system and payroll audits.

• Recommends edits when needed to maintain up-to-date and legally compliant, standardized leave policies, procedures and on-going educational and regulatory communications. Acts or responds to recommendations for improvement to policy or administration relating to leaves of absence.

• Supports workflow and training/development for all members of the LOA team.

• Performs other duties as assigned.

Qualifications

Education

• Bachelor's Degree in Human Resources or equivalent knowledge obtained through a combination of education, training and experience.

Experience

• Minimum of 8 years  experience in a leave of absence management and/or administration, preferably within a multi-site healthcare environment.

• In-depth knowledge and understanding of FMLA, state leaves in PR and WA (WPFL, PLO and OFLA) and how ADA can interact within leaves.

•  Experience with how HR and LOA vendor systems can be set up and interact within flow of data.

•  Experience with and knowledge of interaction between leaves, ADA accommodation and workers’ compensation preferred.

Credentials

• Global Professional in Human Resources or Certified Professional Disability Manager (CPDM) preferred.

Skills

• Strong analytical skills. 

• Ability to successfully multitask and manage multiple projects. 

• Proven ability to present ideas in a clear and concise manner. 

• Deep knowledge of leave laws/regulations.

• Strong communication skills - written, presentation and verbal.

• Ability to collaborate and influence. 

• Strong team player and ability to work with cross-functional teams. 

• Proficient expertise in MS Office applications; advanced Excel skills

• Ability to develop and maintain strong documentation on standardized deliverables and processes.

• Experience with Infor, Symplr and SharePoint preferred.

Working Conditions

Lifting

• Consistently operates computer and other office equipment.

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Sedentary work.

• Predominantly operates in an office environment.

• Some time spent on site in medical/hospital setting.

• Ability to communicate and exchange accurate information.

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.