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Director Medical Staff Services

Job ID: 86450
Location: Bellingham, WA
Work Type: Full Time
Shift: Day
Shift Length: 8 Hours
FTE: 1.00
Benefit Eligibility: Full-time benefits

Job Description


PeaceHealth is seeking a Director Medical Staff Services for a Full Time, 1.00 FTE, Day position. 

The salary range for this job opening at PeaceHealth is $48.66 – $73.00. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Job Summary

This role is based out of Bellingham, WA and requires some travel, as it supports one Acute Care Hospital and three Critical Access Hospitals  within the network.  You will oversee and manage the daily operations of the medical staff office, with responsibility for streamlined operations, to meet the needs of the medical staff leadership and regulatory requirements. This includes monitoring or resources/ costs, processes, communications methods, and staffing. 

Responsible for operational performance, quality, service environment and medical staff related regulatory compliance. Prioritizes work needed for required deliverables objectively. Determines how best to utilize resources to meet scope of work and goals. Serves as a liaison and promotes/maintains positive and collaborative rapport and effective communications between the medical staff, administration, and the PeaceHealth organization. Works collaboratively with PeaceHealth System leadership to assure Medical Staff Office (MSO) work is aligned with local network and system priorities and initiatives. Monitors compliance with regulatory entity standards, and medical staff bylaws, rules and regulations. Assures the efficient operation of Medical Staff Services including continuing medical education, institutional review functions, and provider/payor credentialing. Researches, develops and implements necessary systems addressing Medical Staff and organization needs.

Essential Functions

  • Manages daily MSO activities and assures high quality functions and processes are in place to conduct assigned responsibilities. of Medical Staff Services including credentialing, appointment proctoring and reappointment and processes needed for the granting of clinical privileges and peer review.
  • Works collaboratively always to supports the Chief Medical Officer (CMO) and Medical Staff Leadership in their roles to oversee required medical staff functions, duties and responsibilities.
  • Assures compliance with DNV and regulatory requirements. Serves as the medical staff lead during DNV, DOH, CMS or other regulatory surveys and reviews. Provides ongoing education to the Medical Staff Office Staff and Medical Staff Leadership regarding anticipated regulatory requirements, process and policy expectations.
  • Develops and maintains teamwork essential for the effective and efficient operation of the department; organize and manage workflow through supervision of support staff.
  • Works collaboratively with the System Centralized Credentialling Office (CCO) and System Director of Medical Staff Services to manage the medical staff credentialling Verity database and provides feedback and participates in identifying opportunities for improvement as needed.
  • Develops and implements physician orientation programs for new and staff leaders and staff membership. Develops and supports medical education programs to meet physician needs.
  • Anticipates future needs and develops departmental budget and manages in fiscally responsible manner.
  • Serves as liaison between administrative/hospital staff and medical staff.
  • Regularly attends meetings and work session for system wide medical staff functions and activities with the other medical staff directors and stakeholders to participate in discussion around planning, prioritization, changes in workflow, forms, processes etc. to best meet the needs of the medical staff.
  • Performs other duties as assigned.



  • Required:  Bachelor's Degree in related field or equivalent combination of education and experience


  • Required:  Minimum of 7 years of experience within medical staff services field  
  • Required:  Minimum of 5 years of management experience  
  • Required: Ability in problem-solving and decision-making
  • Required: Experience with credentialing software systems


  • Required: Certified Professional Medical Services Management (CPMSM) -OR- Certified Provider Credentialing Specialist (CPCS)


  • Management skills to facilitate compliance with DNV standards and other regulatory agencies. (Required)
  • Ability to collaborate with physicians and all levels of management and public, sensitive personalities and confidential data. (Required)
  • Ability to prioritize workload, to work independently and delegate effectively. (Required)
  • Detail oriented and well organized. (Required)
  • Effective communication skills, both verbal and written. (Required)
  • Proficient computer skills including MS Office applications. (Required)

Working Conditions


  • Consistently operates computer and other office equipment.
  • Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Sedentary work.

Environmental Conditions

  • Predominantly operates in an office environment.


  • Ability to communicate and exchange accurate information.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.

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