Concierge/Greeter - Volunteer Services

Job Description

Description

PeaceHealth is seeking a Concierge - Volunteer Services for a Full Time, 0.80 FTE, Variable position. The salary range for this job opening at PeaceHealth is $15.50 – $23.26. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Spotlight on PeaceHealth St. John Medical Center | Longview, Washington A Better Workplace Community

Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.

Details of the position:

• Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.

• Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.

• Give clear directions to persons and/or provide escort services to the desired location.

• Identify, issue proper ID, and direct vendors with appointments to the proper location.

• Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.

• Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.

• Call Environmental Services and/or other various departments for assistance when necessary.

• Measuring temperature of caregivers, providers, patients, vendors, and visitors.
  
• Documentation and logging of data in a computerized tracking system.

What you bring:

• Preferred: Customer service, concierge or related experience

• Excellent customer service and communication skills. (Required)

• Ability to give clear, concise directions. (Required)

• Ability to work independently or as part of a team. (Required)

• Basic computer skills (Required)

For a full description of the position, or for questions, please email [email protected].

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.