Manager Hospital Medicine Programs - Acute Care Surgery

Job Description

Description

PeaceHealth is seeking a Manager Hospital Medicine Programs - Acute Care Surgery for a Full Time, Day position.

JOB SUMMARY

Responsible for partnering with the lead physician(s) to provide effective and proactive management of operations; to ensure exceptional service to patients; and to achieve annual operational and financial goals.Responsible for engaging the lead physician(s) in developing and implementing action plans to meet annual goals and to resolve clinical issues in a timely manner; ensuring efficient operations for patients, providers and staff through standardization when appropriate; developing a culture of service excellence and respectful collaboration by carefully overseeing and ensuring effective work performance by staff; collaborating with the lead physician(s) to improve patient access to care through carful stewardship of resources including provider schedules and staffing.

ESSENTIAL FUNCTIONS

1. Partner with lead physicians to lead operations to ensure overall success of the PeaceHealth (PH) hospital provider programs.The lead physician provides direct provider oversight.
2. Proactive daily management of the hospital medicine programs staffed by employed PeaceHealth providers including: financial performance; provider practice efficiency; service excellence; financial management to meet budget, staffing, personnel management and on-going process improvement.
3. Partner with lead physician(s), other physicians, and staff to establish various program goals and implementation plans consistent with PH hospitals and medical group’s strategic plan and annual operating goals.
4. Collaborate with the lead physician(s), PHMG Quality Committee, the Center for Healthcare Improvement, and other necessary individuals and committees to lead implementation of quality initiatives and to address specific quality related issues.
5. Budget planning and monitoring working in conjunction with other stakeholders.
6. Responsible for revenue cycle including charge capture, documentation management, coding, and denial per standard processes, etc.
7. Engage the lead physicians in review and dissemination of hospitalist program financial performance and productivity.
8. Provide first line response to physician and staff issues (behavioral and clinical).Responsible for problem resolution in collaboration with the lead physician(s).
9. Participate in the review of CVs and facilitate the interview process for physician recruits (with the lead physician as appropriate).
10. Work closely with the lead physician(s) to oversee and support Providers - Physicians Advanced Practice Clinicians (Nurse Practitioner and Physician Assistant) practices including orientation and clinical mentoring.
11. Work closely with hospital managers and directors to ensure efficient workflow within hospital departments involving PeaceHealth providers, patient experience, and quality initiatives.
12. Foster, develop and model professional excellence.Provide coaching of area staff.
13. Performs other duties as assigned.

QUALIFICATIONS (required unless otherwise noted)

EDUCATION:

• Bachelor’s degree required preferably in business and/or healthcare management or an equivalent combination of education and experience that provides the caregiver with the requisite knowledge, skills and abilities to perform the job.
• Master’s degree in business or healthcare management is preferred.

EXPERIENCE/TRAINING:

• Minimum three years of supervisory/leadership oversight experience.
• Minimum of five years of clinic and/or clinical operations experience.
• Prefer experience in an integrated hospital/physician group setting working with physician leadership and broad base of providers.

LICENSE/CERTIFICATION:

• For licensed and/or certified/registered clinician, must have a current registration/certification or license in State.
• Current BLS (Basic Life Support) required at date of hire.

OTHER SKILLS:

• Strong problem solving, decision making, team building, process improvement leadership and time management skills.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficient in the use of computers including Microsoft Office applications.Familiarity with software implementations and upgrade processes.
• Strong financial management skills including analytical skill and familiarity with benchmarking financial, operational performance and business planning.
• Embrace and promotes teamwork.
• Knowledge and experience with continuous improvement techniques and methodologies.
• Demonstrated competence in developing business plans for new services and capital equipment.
• Skill and practical experience with recruitment processes.

COMMUNITY/LOCATION SPECIFIC NOTES

St. Joseph Medical Center:

• Position will support the following programs: Acute Care Surgery, Intensivists, Pediatric Hospitalist, OB Hospitalist, Behavioral Health, Physiatry (Rehab Medicine).Matrix reporting to Director of PHMG, Specialty Care and Service Line Director, Critical Care and Emergency.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.  

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.