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Concierge

Job ID: 4092
Location: Ketchikan, AK
Work Type: Full Time
Shift: Variable
Shift Length: 8 Hours
FTE: 1.00
Benefit Eligibility: Full-time benefits

Job Description

Description

PeaceHealth is seeking a Concierge for a Full Time, Variable position.  Hourly compensation starts at $13.74, more depending on experience.

JOB SUMMARY

Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.

ESSENTIAL FUNCTIONS

  • Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.
  • Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.
  • Give clear directions to persons and/or provide escort services to the desired location.
  • Identify, issue proper ID, and direct vendors with appointments to the proper location.
  • Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.
  • Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.
  • Call Environmental Services and/or other various departments for assistance when necessary.
  • Perform other related duties as may be assigned.

QUALIFICATIONS

EDUCATION:

  • High school diploma or equivalent preferred.

EXPERIENCE/TRAINING:

  • No previous experience required.
  • Customer service, concierge or related experience preferred.

LICENSE/CERTIFICATION:

OTHER SKILLS:

  • Excellent customer service and communication skills.
  • Ability to give clear, concise directions.
  • Ability to work independently or as part of a team.
  • Basic computer skills are required.

PHYSICAL/COGNITIVE REQUIREMENTS:

  • Work requires fairly light physical exertion.
  • Ability to occasionally lift objects weighing 30 lbs. or less.
  • Work is performed under normal working conditions with adequate lighting and ventilation.
  • Job duties frequently require intense concentration and attention to detail (34-65% of work time).

About PeaceHealth

PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. 

We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the community please visit our homepage: www.careers.peacehealth.org

Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!

Questions? Review our Employment FAQ or email [email protected]. Please note this email does not accept resumes or applications.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application.  EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.  

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