PeaceHealth is seeking a Patient Safety Consultant for a Full Time, Day position.
Performs lead role in the response to serious safety events. Accountable for the patient safety program within assigned scope of responsibility; model and develop a culture of safety; identify opportunities and support clinical initiatives to enhance patient safety. Provides leadership for Safety STOP process and the journey to 100% perfect care and zero harm.
- Facilitates the review and analysis of all serious safety events meeting criteria and selected close calls to identify system factors contributing to error. Serves as a facilitator of the Safety STOP response team. Supports counter-measures to assure the next patient is safe. Supports operations in monitoring the implementation and effectiveness of action plans to mitigate future risks. Participates in on-call coverage to assure response to safety events within targeted times.
- Maintains data reports and summaries of patient-safety-related occurrences and makes appropriate reports to various agencies (or Patient Safety Organizations) as required by law or determined by the organization. Meets with key stakeholders to prioritize additional patient safety concerns and determine appropriate level of review/investigation.
- Participates in system wide meetings to ensure that lessons learned from incidents in one community are shared and enhancements to process or procedures are implemented across the entire organization to mitigate occurrence in another PeaceHealth community.
- Serves as coach or primary data resource for individual unit patient safety representatives seeking to engage in focused patient safety projects. Encourages collaboration with other areas as appropriate. Provides education on Safety Science, including Human Factors and Reliability, to councils, units and departments as requested.
- Conducts safety rounds in assigned areas to foster transparency and to hear from caregivers what their greatest concerns are about the environment in which they work. Coaches caregivers on utilizing DMS huddles to escalate safety concerns.
- Co-facilitates meetings, develops agendas and documents the proceedings of the assigned area patient safety committee. Ensures follow through on action items.
- Assists in the development and, implementation, of educational patient safety programs for all l caregivers.
- Works collaboratively with leadership to develop and implement strategies to eliminate harm to patients. Implements programs and services that produce measurable improvements in processes and practices that affect patient safety.
- Proactively and reactively addresses patient safety issues utilizing data from root cause analysis, patient safety culture surveys, internal reporting systems, information from facility and system patient Safety committees, executive rounding and other national and state reports and alerts to analyze issues, determine their root causes, and implement effective and reliable solutions. Participates in the development of system-wide action plans to ensure that lessons learned are spread across the entire organization so that problems resolved in one area of the organization do not reappear elsewhere.
- Facilitates FMEAs and OAs for processes occurring within the network. May be called upon to participate and assist with another network’s RCA/ FMEA process or system-wide events periodically.
- Performs other duties as assigned.
- Bachelor's Degree in healthcare related field required or equivalent knowledge and skills obtained through a combination of education, training and experience.
- Masters’ Degree preferred.
- Minimum of 5 years of experience in nursing, quality improvement, or risk management.
- Healthcare experience is preferred.
- Formal Training in root cause analysis, Six Sigma, A3 or Lean desirable.
- Formal Training in TeamSTEPPS, Just Culture, Crucial Conversations and Influencer Model or equivalent highly desirable.
- If a nurse, Licensed/Registered RN or Certified in a Clinical equivalent field required.
- Certified Professional in patient safety is preferred.
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- Ability to make independent judgments and pay close attention to details
- Ability to analyze large data sets and design a process to identify cause and solution (may require the ability to perform analytic root-cause analysis, failure mode, and effects analysis, or to institute detailed analysis to determine the origin of errors.)
- Ability to maintain confidentiality of highly sensitive information
COMMUNITY/LOCATION SPECIFIC NOTES
- Requires travel to hospitals and PHMG clinics within the network.
- May require travel to other networks or the system.
- Participation in on-call coverage of Safety STOP process required.
RIVERBEND PHYSICAL/COGNITIVE REQUIREMENTS:
- Work requires active physical exertion up to 33% of the time.
- Ability to lift objects weighing 25 lbs. or less.
- Work is performed under normal working conditions with adequate lighting and ventilation.
- Job duties frequently require intense concentration and attention to detail (34-65% of work time).
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For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.