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Entrance Screening - Concierge

Job ID: 8111
Location: Longview, WA
Work Type: Per Diem - Relief
Shift: Variable
Shift Length: Variable
FTE: 0.00
Benefit Eligibility: Select benefits

Job Description

Description

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.​

PeaceHealth is seeking a Concierge - Volunteer Services for a Per Diem/Relief, Variable position.  Hourly compensation starts at $14.54, more depending on experience.

JOB SUMMARY

  • Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.

ESSENTIAL FUNCTIONS

  • Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.
  • Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.
  • Give clear directions to persons and/or provide escort services to the desired location.
  • Identify, issue proper ID, and direct vendors with appointments to the proper location.
  • Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.
  • Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.
  • Call Environmental Services and/or other various departments for assistance when necessary.
  • Perform other related duties as may be assigned.

QUALIFICATIONS

EDUCATION:

  • High school diploma or equivalent preferred.

EXPERIENCE/TRAINING:

  • No previous experience required.
  • Customer service, concierge or related experience preferred.

LICENSE/CERTIFICATION:

OTHER SKILLS:

  • Excellent customer service and communication skills.
  • Ability to give clear, concise directions.
  • Ability to work independently or as part of a team.
  • Basic computer skills are required.

REGION/LOCATION SPECIFIC NOTES

St Johns Medical Center:

  • Essential functions may include, but are not limited to:
  • Measuring temperature of caregivers, providers, patients, vendors, and visitors.
  • Documentation and logging of data in a computerized tracking system.

PHYSICAL/COGNITIVE REQUIREMENTS:

  • Work requires fairly light physical exertion.
  • Ability to occasionally lift objects weighing 30 lbs. or less.
  • Work is performed under normal working conditions with adequate lighting and ventilation.
  • Job duties frequently require intense concentration and attention to detail (34-65% of work time).

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application.  EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.  

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