New Patient Coordinator - PeaceHealth Medical Group

Job Description

Description

PeaceHealth is seeking a New Patient Coordinator in the PeaceHealth Medical Group for a full time, day shift position.  Hourly compensation starts at $16.00, more depending on experience.

***** 1000.00 Sign on BONUS ***** 1000.00 Sign on BONUS ***** 1000.00 Sign on BONUS *****

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.​

The New Patient Coordinator is responsible for the coordination of new patients, through employer groups, to PeaceHealth. Assists with transition of new employer groups to PeaceHealth services.

• Schedules and coordinates all aspects of on-site visits to employer groups.
• Reaches out to all eligible employees of the employer group, onsite or via phone, e-mail and mail, providing them with a new member packet and other information on PeaceHealth services.
• Collects basic member information and documents in EMR as appropriate.
• Works with employer Human Resources services to provide information on related insurance plans, benefits and coverage for PeaceHealth services.
• Coordinates care for individuals of the employer group utilizing PeaceHealth services as assigned. This includes patient navigation and recommendations for preventive, acute and chronic care needs.
• Assists with scheduling patient appointments.
• Assists with departmental coverage as needed.
• Communicates appropriately with all customers.
• Performs other duties as assigned.

QUALIFICATIONS

• High school diploma or equivalent preferred.
• Medical terminology preferred.
• Minimum of one year of medical office or related experience required.
• Strong background in customer service may be considered in lieu of medical office or related experience.

PHYSICAL/COGNITIVE REQUIREMENTS

• Work requires normal amounts of physical effort up to 33% of the time.
• Ability to lift objects weighing 50 lbs or less.
• Work is performed under normal working conditions with adequate lighting and ventilation.
• Duties require the ability to concentrate and pay close attention to detail (more than 65% of work time).

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application.  EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.