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Clinic Manager - Family Practice

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Job ID: 10976
Location: Friday Harbor, WA
Work Type: Full Time
Shift: Day
Shift Length: 8 Hours
FTE: 1.00
Benefit Eligibility: Full-time benefits

Job Description

Description

PeaceHealth is seeking a Clinic Manager - Family Practice for a Full Time, Day position.

JOB SUMMARY

Responsible for: facilitating an interdisciplinary, collaborative approach in the delivery of care and programs; partnering with Physician(s) and operational leadership to provide effective and proactive management of clinic operations and/or clinical program; management of provider caregivers; ensuring exceptional services to patients; and for achieving annual operational and financial goals; may manage multiple sites, departments or services lines.

ESSENTIAL FUNCTIONS

  1. Partner with physicians and senior clinic leadership to lead clinic and/or program operations to ensure overall success of areas of responsibility. Engage staff, providers and leadership in developing and implementing action plans to meet annual operating goals that are in alignment with strategic plan and to resolve clinic and/or program issues in a timely manner.
  2. Analyzes, organizes and manages clinical and non-clinical operations of assigned areas. This may include multiple sites/departments/service lines.
  3. Full authority/oversight over daily operations and responsible for managing and overseeing the delivery of exceptional and compassionate care to all patients within area(s) of responsibility.
  4. Overall accountability and oversight of assigned clinic(s)/area(s)/programs including: financial and operational performance; provider practice efficiency; service excellence; budget development and management; staffing; talent/performance management. Engages appropriate stakeholders in the review and dissemination of area financial and productivity performance.
  5. Manage the selection, training, coaching, mentoring, development and evaluation of assigned staff. Full employment authority.
  6. Provide first line response to physician and assigned staff issues (behavioral and clinical).Responsible for problem resolution in collaboration with lead physicians(s) and/or senior clinic leadership as necessary.
  7. Support/influence strategic initiatives and manage programs in identified service lines. Provides solutions and strategic direction for addressing the business operational issues.
  8. Involved with planning and implementation of new or acquired service and business ventures.
  9. Leads process improvement initiatives. Analyzes situations, identifies problems, identifies and evaluates alternative courses of action and implements improvement plans through utilization of Quality Improvement (QI) and Process Improvement (PI) principles.
  10. Demonstrates emphasis on inspiring caregivers and improving quality of staff, systems, and environment to insure high quality care and service.
  11. Ensures that legal and regulatory standards, as well as clinic and/or program and department policies and procedures are implemented and monitored.
  12. If clinic size does not support a Supervisor-Clinic Operations, responsibilities also include those listed in the job profile for the Supervisor – Clinic Operations.
  13. Performs other duties as assigned.

QUALIFICATIONS

EDUCATION:

  • Bachelor’s degree in related field or a combination of education and experience that provides the caregiver with the requisite knowledge, skills and abilities to perform the job required.
  • Master’s degree in business or healthcare management is preferred.

EXPERIENCE/TRAINING:

  • Minimum two years of progressively responsible leadership experience required.
  • Clinic and/or clinical operations experience preferred.

LICENSE/CERTIFICATION:

  • Must be a licensed healthcare provider.
  • Current BLS (Basic Life Support) required at date of hire.

OTHER SKILLS:

  • Strong problem solving, decision making, team building, process improvement, leadership and time management skills required.
  • Excellent interpersonal and communication skills, both written and verbal
  • Proficient in the use of computers including MS Office applications
  • Strong financial management skills including analytical skill and familiarity with benchmarking financial and operational performance.
  • Embraces and promotes teamwork.
  • Knowledge of an experience with continuous improvement techniques and methodologies.
  • Demonstrated competence in developing business plans for new services and capital equipment.

REGIONAL/LOCATION SPECIFIC NOTES

PHMG PHYSICAL / COGNITIVE REQUIREMENTS:

  • Work requires fairly light physical exertion from 34 to 65% of the time.
  • Ability to lift objects weighing 30 lbs. or less.
  • Work requires frequent exposure to conditions involving minor cold, heat, poor ventilation or sharp instruments such as syringes or lancets. Reasonably anticipated exposure to blood and body fluids once per month or more.
  • Job duties frequently require intense concentration and attention to detail (34-65% of work time).

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.  

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

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