Patient Access Representative - Family Practice

Job Description

Description

PeaceHealth is seeking a Patient Access Representative - Family Practice for a Per Diem/Relief, Day position. Hourly compensation starts at $22.93 to $30.88, depending on experience.

Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.

Details of the position:

• Assists with departmental coverage as needed.
• Manages daily appointment schedules which may include reminder calls and calling all referrals.
• May transport patients utilizing escort or wheeled transport equipment.
• Pre-registers/registers patients with accurate patient demographic, financial data. Upon registration, address co-pay (including collections of monies), co-insurance, for scheduled appointment/procedure, etc. May register patients using a mobile cart that is taken into patient rooms or other areas.
• Responds to customer’s inquiries.
• Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorizations and/or referrals as appropriate prior to patient arrival.
• Strong background in customer service may be considered in lieu of medical office or related experience.

What I bring:

• One year of medical office or related customer service experience required.
• Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding preferred.
• Knowledge of insurance process and regulations preferred.
• Experience with Microsoft Office applications, including Word, Excel and Outlook preferred.
• Must be able to manage conflict effectively and professionally.
• Excellent time management skills, with an emphasis on meeting time sensitive deadlines.
• Good customer service skills and good interpersonal skills.
• Ability to lift objects weighing 50 lbs. or less.

For a full description of the position, or for questions, please email [email protected].

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.