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Concierge

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Job ID: 17029
Location: Ketchikan, AK
Work Type: Full Time
Shift: Variable
Shift Length: 8 Hours
FTE: 1.00
Benefit Eligibility: Full-time benefits

Job Description

Description

PeaceHealth is seeking a Concierge for a Full Time, 1.00 FTE, Variable position.  Hourly compensation starts at $16.38, more depending on experience.

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.

JOB SUMMARY

Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.

ESSENTIAL FUNCTIONS

  1. Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.
  2. Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.
  3. Give clear directions to persons and/or provide escort services to the desired location.
  4. Identify, issue proper ID, and direct vendors with appointments to the proper location.
  5. Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.
  6. Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.
  7. Call Environmental Services and/or other various departments for assistance when necessary.
  8. Perform other related duties as may be assigned.

QUALIFICATIONS (required unless otherwise noted)

EDUCATION:

  • High school diploma or equivalent preferred.

EXPERIENCE/TRAINING:

  • No previous experience required.
  • Customer service, concierge or related experience preferred.

OTHER SKILLS:

  • Excellent customer service and communication skills.
  • Ability to give clear, concise directions.
  • Ability to work independently or as part of a team.
  • Basic computer skills are required.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application.  EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.  

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