Concierge - Volunteer Services

Job Description

Description

PeaceHealth is seeking a Concierge - Volunteer Services for a Part Time, 0.60 FTE, Evening position.  Hourly compensation starts at $14.54, more depending on experience.

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.

JOB SUMMARY

Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.

ESSENTIAL FUNCTIONS

• Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.
• Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.
• Give clear directions to persons and/or provide escort services to the desired location.
• Identify, issue proper ID, and direct vendors with appointments to the proper location.
• Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.
• Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.
• Call Environmental Services and/or other various departments for assistance when necessary.
• Perform other related duties as may be assigned.

QUALIFICATIONS

EDUCATION:

• High school diploma or equivalent preferred.

EXPERIENCE/TRAINING:

• No previous experience required.
• Customer service, concierge or related experience preferred.

OTHER SKILLS:

• Excellent customer service and communication skills.
• Ability to give clear, concise directions.
• Ability to work independently or as part of a team.
• Basic computer skills are required.

REGION/LOCATION SPECIFIC NOTES

St Johns Medical Center:

• Essential functions may include, but are not limited to:
• Measuring temperature of caregivers, providers, patients, vendors, and visitors.
• Documentation and logging of data in a computerized tracking system.

PHYSICAL/COGNITIVE REQUIREMENTS:

• Work requires fairly light physical exertion.
• Ability to occasionally lift objects weighing 30 lbs. or less.
• Work is performed under normal working conditions with adequate lighting and ventilation.
• Job duties frequently require intense concentration and attention to detail (34-65% of work time).
• See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application.  EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.