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RN Complex Care Manager Lead

Job ID: 26464
Location: Bellingham, WA
Work Type: Full Time
Shift: Day
Shift Length: Variable
FTE: 1.00
Benefit Eligibility: Full-time benefits

Job Description

Description

PeaceHealth is seeking a RN Complex Care Manager Lead for a Full Time, 1.00 FTE, Day position.

***$5000.00 Sign-On Bonus!******Relocation Assistance may be available.***

Come join our team in the beautiful Pacific Northwest!

Spotlight on PeaceHealth St. Joseph Medical Center | Bellingham, WA - YouTube

Bellingham, WA is the perfect blend of endless outdoor recreation, urban living, strong schools, great shopping & cuisine, and so much more! These amenities are surrounded by incredible scenery, from the sea to the mountains and the rainforest, making this community an amazing place to live. Acclaimed for its small-city flavor and the home of Western Washington University, Whatcom Community College and Bellingham Technical College, Bellingham has a robust art, music and cultural scene while boasting 65 miles of inner-urban trails to explore, pristine lakes, forests, saltwater beaches, and snow-covered peaks - there are unlimited opportunities for breathtaking hikes, relaxing camping trips, water activities, bird watching, snow sports, and scenic drives!   

Experience small-city flavor and join our dedicated team! Located 90 minutes north of Seattle and 30 minutes south of British Columbia, Canada, this idyllic city has been rated as one of America's most desirable communities by Money, Outside, Kiplinger, Forbes, and National Geographic magazines. Head to Mount Baker for a day in the snow. Tour the San Juan Islands by sea kayak or sailboat. Trek the North Cascades on foot. Stay in town to explore the shops and cafes of historic Fairhaven and Downtown and then catch a show at Mount Baker Theater – you can do it all in Bellingham!  

PeaceHealth has been serving the communities of northwest Washington since 1890. 

PeaceHealth St. Joseph Medical Center is a 253-bed, two-campus hospital providing a Level II Trauma Center and a full range of inpatient and outpatient services. PeaceHealth's Whatcom Region also includes the comprehensive heart care services of the Cardiovascular Center at PeaceHealth St. Joseph Medical Center as well as the primary and specialty care provided by PeaceHealth Medical Group.  

JOB SUMMARY

Responsible for coordinating the day-to-day functions for Care Management Team. Assists with ensuring that departmental goals are achieved, timelines met and service excellence provided in all aspects of work. Subject matter expert. Oversees and evaluates coordination of integrated population management across selected populations, including patients with Diabetes, COPD and CHF, to improve clinical and financial outcomes. Develops care management programs addressing a wide scope of health care needs and conditions in partnership with physicians, health care professionals and patients. Identifies, coordinates, and case manages a panel of clinically high-risk complex patients and provides oversight for caregivers who manage patients at moderate or low risk.

ESSENTIAL FUNCTIONS 

  • Assign work; plan and manage priorities, provide technical assistance, oversee staff schedules, monitor quality of work, monitor team projects, mentor staff, provide constructive feedback, oversee staff training, ensure quality improvement, provide leadership feedback on staff performance, and assist with goal setting for the team. 
  • Accountable for development and continuous evaluation and assessment of population management programs, tools and delivery of care coordination services. Collaborates with system and regional leadership to optimize processes and metrics. 
  • Risk-stratifies patients according to protocols, assesses patient data, and works within interdisciplinary care team to assess patient’s physical, cognitive, emotional and behavioral status as well as social and financial support systems. 
  • Works with patients and families to create and implement a care plan that meets identified needs and incorporates services that improve outcomes. Adjusts care plan to patient activation and risk levels through ongoing monitoring of patient. 
  • Delegates and oversees the care management of lower-risk patients as well as routine chronic disease population management tasks to assigned caregivers. 
  • Tracks, evaluates, and provides oversight for transitions of care, synchronizing “warm handoffs” between the clinic and hospitals, emergency departments or care facilities. Facilitates and ensures the sharing of information across people, functions, and sites. 
  • Demonstrates leadership, mentorship and teamwork within dedicated care teams including clinicians, chronic disease care coordinators, medical assistants, pharmacists, social workers and others. Performs other duties as assigned.

EDUCATION/EXPERIENCE: 

  • Graduate of an accredited school of nursing. 
  • BSN preferred.
  • Minimum of 1 year experience as RN Complex Care Manager or equivalent role. 
  • Previous leadership experience preferred.

LICENSE/CERTIFICATION: 

  • Current Registered Nurse licensure as required by State to practice. 
  • Current BLS (Basic Life Support) certification required at date of hire. 
  • Care Management certification within two years of hire preferred.

For a full description of the position, or for questions, contact Purneet, [email protected]

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.  

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

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