Patient Team Support - Emergency Department

Job Description

Description

PeaceHealth is seeking a Patient Team Support - Emergency Department for a Full Time, 0.90 FTE, Evening position.  Hourly compensation starts at $17.82, more depending on experience.

This is our waiting room liaison role where you'll care for patients in the ED waiting room in a customer service focused way. Hours are 1100-2330.

Join a caring and cohesive team where you’ll use your customer service skills with a variety of patients to ensure the Emergency Department runs smoothly!

PeaceHealth has been serving the communities of northwest Washington since 1890. PeaceHealth St. Joseph Medical Center is a 253-bed, two-campus hospital providing a Level II Trauma Center and a full range of inpatient and outpatient services. PeaceHealth's Whatcom Region also includes the comprehensive heart care services of the Cardiovascular Center at PeaceHealth St. Joseph Medical Center as well as the primary and specialty care provided by PeaceHealth Medical Group

*** $2,500 Sign-on Bonus *** $2,500 Sign-on Bonus *** $2,500 Sign-on Bonus *** $2,500 Sign-on Bonus ***

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.

ESSENTIAL FUNCTIONS

1. Performs assigned tasks within the scope of a Certified Nursing Assistant and in accordance with PeaceHealth and general nursing policies and procedures.
2. Meets or exceeds customer needs as a patient advocate, exercises discretion in the management of patient information and assures strict patient confidentiality.
3. Reports significant changes in patient’s status to the appropriate care team member.
4. Responsible for clerical duties on the unit, to include but not limited to:

• Accurate transcription of orders
• Coordinates patient admission, discharge and transfer as applicable to unit
• Coordinates patient registration, scheduling and insurance authorizations as applicable to unit
• Provides effective communication linkage between all care team members

 5. Monitors, maintains, and orders unit supplies.
 6 Promotes a safety-conscious work force and maintains good housekeeping practices.

WHAT YOU BRING

• State of Washington Nursing Assistant Certification is required (Note: Employees hired prior to October 1, 1997, may qualify for this position with a Registered Nursing Assistant designation from the State of Washington).
• Current BLS (Basic Life Support) certification required at date of hire.

ST JOSEPH PHYSICAL/COGNITIVE REQUIREMENTS:

• Work requires moderate physical exertion up to 33% of the time.
• Ability to lift objects weighing 50 lbs. or less.
• Work requires frequent exposure to minor cold, heat, poor ventilation, or sharp instruments. Reasonably anticipated exposure to blood and body fluids once per month or more.
• Job duties frequently require intense concentration and attention to detail (34-65% of work time).

For a full position description or for questions, please contact Vicki Greenwald: [email protected]

This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.  

For full consideration of your skills and abilities, please attach a current resume with your application.  EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.