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Credentialed Trainer - CareConnect (Epic)

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Job ID: 23655
Location: Springfield, OR
Work Type: Full Time
Shift: Day
Shift Length: 8 Hours
FTE: 1.00
Benefit Eligibility: Full-time benefits

Job Description


PeaceHealth is seeking a Credentialed Trainer - CareConnect.  Salary range is $48,000- $73,000, depending on experience. 

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.

**Hybrid remote/onsite position. 

The Credentialed trainer will support Epic applications such as Beaker AP/CP or Ambulatory.


Delivers initial and ongoing CareConnect training; both in-person and using remote instructor-led training methodology. Uses best-practice adult leaning principles to support quality delivery. Participates in system-wide initiatives that impact CareConnect workflows and supports changes after implementation. Assists instructional designers with the development and testing of curriculum. Provides in-person and remote support to resolve questions and training related help-desk tickets. Rounds in facilities to resolve issues or deliver information. Works with the leadership team to identify strategies for improvement.


  • Presents role-based training curriculum to caregivers, in support of system and department policies, procedures and practices. Incorporates adult learning principles and contemporary teaching strategies into training delivery
  • Uses standard templates, tools, and processes in training delivery, competency validation and documentation.
  • Collaborates with other training teams to deliver discipline specific training related to quality improvement or process changes and provides support as-needed after implementation.
  • Assesses student satisfaction and evaluates training effectiveness. Assists instructional designer with creation or revision of training materials when requested.
  • Performs rounding for designated populations and assists in the resolution of issues identified by leadership or through the issue tracking system.
  • Builds and maintains relationships with caregivers and leadership in the networks they support



  • Bachelor’s Degree or equivalent knowledge and skills obtained through a combination of education, training and experience required.
  • Additional training and certifications in adult learning or education preferred.
  • Bachelor’s Degree preferred.


  • Minimum of two years in a training or education role, healthcare-related lead, EHR support specialist, super user or preceptor role required.
  • Experience in Epic or other similar electronic medical programs preferred.
  • Experience with learning management systems preferred.


  • Epic Credential training certification is required; must meet required credentialing criteria within 3 months of hire.


  • Proficient in the use of MS Office applications (Outlook, Excel, Word and PowerPoint)
  • Excellent verbal and written communication skills
  • Experience with adult learning principles, training delivery and classroom management
  • Experience with projection equipment and/or webinar technology
  • Experience with learning management systems
  • Experience with remote instructor led training and/or virtual learning modalities
  • Be willing to flex schedule as required to ensure required training timelines are met


  • Ability to lift objects weighing 30 lbs. or less.
  • Job duties frequently require intense concentration and attention to detail (up to 65% of work time).

For questions, contact Jake Baird [email protected]

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.  

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

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