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System Director Service Lines Behavioral Health

Job ID: 32929
Location: Vancouver, WA
Work Type: Full Time
Shift: Day
Shift Length: 8 Hours
FTE: 1.00
Benefit Eligibility: Full-time benefits

Job Description


PeaceHealth is seeking a System Director Service Lines Behavioral Health for a Full Time, Day position. 

This position is responsible for providing administrative and strategic leadership for Behavioral Health Service Line services across the PeaceHealth system and partnering with the Behavioral Health Service Line Medical Director to plan, develop and direct service line services across the system in alignment with organizational goals and triple aim objectives.


  1. Establishes and works with System Operating Council (OC) members to plan, develop, implement and evaluate new patient care programs, services and practice models including identification of business objectives, capital and other resource needs, expected operating revenues and expenses, allocation of space and organization of program personnel and other operation components.
  2. Provides leadership for ensuring optimal and efficient staffing in all clinical settings and for care model redesign in service line services for PeaceHealth. Supports other service line clinical leaders in the three Networks to oversee and influence all hospital departments and clinics associated with service delivery to achieve desired performance outcomes.
  3. Creates and monitors operating model for service line services; recommends changes to reporting structure, data reports and systems, processes and standards to achieve desired business and strategic outcomes in collaboration with System Finance., network service line directors, hospital COOs, PHMG leadership, managers, nurses, directors, department chairs and medical directors. This includes ensuring service line financial reporting is standardized across PeaceHealth.
  4. Builds positive working relationships across service line with a focus on physician and clinician engagement inclusive of all clinical stakeholders.
  5. Accountable for knowledge of and for achieving or exceeding national benchmarks in financial performance, staffing, quality and patient safety for program.
  6. Supports network-based Service Line Medical Directors and Directors in developing operational and / or business plans that promote care quality optimization and efficiency. Works with System Services (PHMG, Quality, AST) to develop and implement tracking systems.
  7. In collaboration with System Service Line Medical Director, leads the System (OC); develops strategic and long-term transformation plans for the effective transition to new care models and expanded geographic networks that better meet the needs of patients and communities.
  8. In collaboration with System Service Line Medical Director and System Operations Council members; directs recruitment and evaluation of service line personnel.
  9. In collaboration with System Service Line Medical Director, leads continuous improvement efforts that promote a culture of safety and culture of excellence. Establishes and maintains collaborative relationships with physicians, system leaders, hospital leaders, department managers, staff and customers that lead to measurable improvements in patient care outcomes, efficiency, customer service, and provider and staff engagement.
  10. Ensures regulatory compliance in all areas of responsibility.
  11. Monitors, communicates, and works to improve patient, physician and staff satisfaction.
  12. Performs other duties as assigned. 



  • Bachelor’s degree in a related field required.
  • Master’s degree required or a combination of education and professional experience that provides the incumbent with the requisite knowledge, skills and ability to successfully perform the job.


  • Minimum of 7 years’ experience and success in leading and facilitating clinical departments in an integrated healthcare system.


  • Excellent verbal, negotiation, and written communication skills, particularly with key stakeholder groups such as physicians, other clinicians, and quality improvement staff.
  • Strong customer service focus.
  • Effective communication skills, both verbal and written
  • Experience leading remote teams.
  • Strong financial management skills including the ability to analyze financial statements and create plans for improvement. 
  • Ability to closely collaborate in a dyad relationship effectively leading a team in a closely-knit partnership. 

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.  

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

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